Contact the product team
Email service@velowrite.app for product questions, accessibility issues, account deletion, or billing support.
What to include
Send your application version, operating system, the steps you took, and what you expected. For billing, include the order email and transaction reference. Do not send passwords, license keys, card details, API tokens, or private documents.
Report a security issue
Send a brief description and safe reproduction steps to the same address. Avoid sending credentials or public proof of an unpatched vulnerability.